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User Experience design, User research

Consultancy, training, education

Case studies from Thought Into Design

Real examples of how we work with our clients.

Case study: Workshops, stakeholder management, information architecture, interaction design, UI design, wireframes

Economist Intelligence Unit

We were commissioned to bring “industry” content up-to-date with the “country” content and improve the design to increase the cross-sell of other products.

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Case study: User research, front-end development, Agile, information architecture, wireframes, interaction design, UI design

Business to business information provider

We integrated multiple online products into a single user experience and provide the case for the executive board.

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Case study: Usability testing, user research, Agile, UX planning, competitor analysis

Department for International Trade

A digital product intended to help exporters had a low take-up rate. We helped increase this from 20% to 47%.

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Department for International Trade logo

Case study: Workshops, stakeholder management, information architecture, user journeys, user research, ethnography

Global service provider with three clients

This large services company had three similar but distinct clients. This project aimed to combine all three clients' services into a single model using user-centred design techniques.

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Case study: UI design – UX strategy – competitor analysis

Proposal for telecommunications strategy

A telecommunications company wanted a proposal to align their strategy with user experience principles.

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More from us


Need a consultant to do some UX work for you? Fancy being audited against ISO 9241-210?

Professional UX workshops

Want an official qualification in UX? We can teach the British Computing Society's foundation certificate in user experience.


Fancy a few hours learning some new UX skills? We offer workshops on a range of subjects.

Further/higher education

HCI and UX courses for further and higher education sectors.

Online services for UX

Here are some cool tools to help get your UX job done. Whether card sorting without recruiting participants, or measuring people in detail, see what we have to offer.

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